DILG Philippines

August 23, 2017

The Department of the Interior and Local Government – Central Office (in Quezon City) is in need of:

Public Assistance and Complaint Center Action Officer
(with Php15,000 monthly compensation)


• Preferably a graduate of Office Administration or its equivalent
• At least one (1) year experience in administrative and clerical functions
• Has good communication skills, including ability to articulate ideas in a clear, concise style
• Knows how to draft simple communication (i.e. endorsement, memo, referral)
• Proficient in MS Word and Excel
• Possesses excellent interpersonal skills
• With pleasant personality
• Willing to work beyond regular working hours

Scope of Work:

• Perform a wide range of administrative and clerical tasks within the unit
• Assist clients in the PACC
• Receive and act on/ endorse/ refer complaints/ request for assistance and provide feedback to clients on status of their complaints/ requests
• Refer complaints/ request/ queries to appropriate operating unit/s in the Department as well as to appropriate government and private agencies for the needed action
• Monitor and follow-up the progress/ status of endorsements/ referrals
• Submit weekly/ monthly monitoring reports
• Perform other related tasks


• Application Letter addressed to Ms. Maria Teresa T. Vergara, Chief, Public Relations Division, Public Affairs and Communication Service, DILG
• Updated resume
• Transcript of Records

Interested applicants must submit their requirements to prd.dilg@gmail.com (with the subject PACC_Application_Name) on or before August 31, 2017.

[For other job opportunities at the Central Office, you may visit http://dilg.gov.ph/careers-archive/]#DILGNatin

Last modified: September 22, 2017

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